Education

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    Webinars

    Popular Webinars On-Demand*:

    *IAUG webinars recordings are a member benefit. Please sign into your IAUG account to access the materials or Join IAUG today to take  advantage of this benefit.

    *Session recording bundles are for purchase. IAUG Members—log into your account to enjoy discounted pricing.  

    Popular Articles from IAUG Publications::

     

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    2016 Webinars

     

    Delivering on the New Battleground for Competition: Customer Experience
    Featured Speakers:  Steve Shaw, CEO North America, Virsae

    Date: Wednesday, April 6, 2016                Time: 10:00 a.m. - 11:00 a.m. CST

     

    To Love it or Replace it? Voicemail Today and Tomorrow

    Featured Speakers: Scott Brown, VP Sales and Marketing, Mutare, Roger Northrop, CTO, Mutare

    Date: Wednesday, April 20, 2016            Time: 10:00 a.m. - 11:00 a.m. CST

    Popular Webinars On-Demand*

    2015 Webinar:
    The New Age of Customer Service: Are you Prepared?, Presented on November 11, 2015. Featured Speakers: John de Los Reyes, VP of Channel Sales, Americas, Enghouse Interactive

     

    2015 Webinar: Accurate records - Can it be done? The answer is YES!, Presented on November 17, 2015. Featured Speaker: Adam Chovan, Business Analyst, Avaya Global Registration Tool

     

    2014 Webinar: How Prognosis Drives Operational Efficiency in Your Contact Center, Presented on November 12, 2014. Featured Speaker: Kevin Donovan, Global UC Alliance Director, IR, Creators of Prognosis; Albert Gallego, Director of UC Solution Engineering, IR, Creators of Prognosis 

     

    Top-Rated CONVERGE Session Recordings*:

    CONVERGE2014 Recordings – Mobile BYOD Solutions for Android and iPhone 

    CONVERGE2015 Recordings- Optimizing Infrastructure Support Services 

    CONVERGE2015 Recordings: E911 for the Secure Mobile Enterprise

    *Session recording bundles are for purchase. IAUG Members—log into your account to enjoy discounted pricing. 

     

    Popular Articles from IAUG Publications:

    Session Border Controllers for Remote and Mobile Workers (Q3, 2015, page 22) 

     

     

     

     

     



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