What drives you to keep coming back to Avaya ENGAGE?
Networking. Avaya Engage is about learning and staying up to date with technology/voice trends, but it is the connections that matter the most. That is why the title of the conference ENGAGE is so fitting.
What do you come to Avaya ENGAGE hoping to learn about?
I come to learn about everything. New programs/services, quick tips, roadmaps; integrations. The information is up to date and very impactful for work/business life.
What sessions for Avaya ENGAGE 2024 are on your “Must Attend” list?
SMS/MMS Session with Workplace. This can be something that is outside of the box that we have not tried and would love to be able to offer to our campus community. Also, integrations with other collaborative tools that can work, integrations.
What is one answer about your IT/Avaya products that you are hoping to get answers on this year?
Roadmaps of where Avaya is going in the future and any integrations with other collaboration services. I also like to see the current products, if there are going to be any enhancements, for example Avaya Spaces.
What outcome can someone in your industry expect to have from Avaya ENGAGE?
I always feel confident I will be able to bring back a solid UC/CC strategy for my business. Whether I’m improving Customer Experience, and efficiencies, or looking to learn where the communications industry is headed, there’s always a resource to get my answer.